LabArchives has excellent documentation and training material:
https://www.labarchives.com/resources#resources-getting-started
Weekly "Getting Started" Webinar
This is a Zoom webinar - if you haven’t used Zoom before please familiarise yourself by joining a Zoom test meeting
For support that could be SVI infrastructure related, please lodge an IT Request.
For LabArchive issues, in the first instance speak to your group's “Champion”.
If they are unable to help, please contact LabArchives support directly via their website: Support form
To gain access to a particular notebook, you will need to ask the “owner” of the notebook to give you access.