OfficeMaps - Frequently Asked Questions
This page has been written to assist with any questions you may have with OfficeMaps - if you have a question that isn’t covered here, please lodge an IT request - https://it.svi.edu.au/
- 1 Desk Booking
- 1.1 How do I book a desk?
- 1.2 How can I book a desk for multiple days?
- 1.3 Is there a mobile app available for the desk booking system?
- 1.4 Can I book a desk for someone else?
- 1.5 I’m trying to book a desk but there are no desks available.
- 1.6 Is there a limit on the number of desk reservations I can make in a given time period?
- 1.7 I only plan to be in the office for a few hours, can I book for half a day?
- 1.8 I had booked a desk, but I am now working from home, what happens to my booking?
- 1.9 I have a desk that is permanently allocated to me; do I need to book a desk?
- 2 Asset mapping
- 3 Directory
Desk Booking
How do I book a desk?
https://svimrit.atlassian.net/wiki/spaces/SI/pages/2090139670
How can I book a desk for multiple days?
https://svimrit.atlassian.net/wiki/spaces/SI/pages/2090106882
NOTE: You can only book a desk up to 7 days in advance.
Is there a mobile app available for the desk booking system?
Yes - OfficeMaps offers an Android and iOS application called OfficeMaps Mobile which will allow you to book a desk from your mobile phone.
This is optional, you can book via the website.
Can I book a desk for someone else?
No - the system will only permit you to book a desk for yourself.
I’m trying to book a desk but there are no desks available.
This means all desks have been booked for the day.
Is there a limit on the number of desk reservations I can make in a given time period?
You can only book one desk per day.
I only plan to be in the office for a few hours, can I book for half a day?
When checking into a desk, you will receive a dialog prompt to ask how long you plan to book the desk for:
15 minutes, 30 minutes, 45 minutes, 1 hour, 2 hours, 4 hours, 8 hours, Today
I had booked a desk, but I am now working from home, what happens to my booking?
Two things may happen:
Logging into OfficeMaps and marking yourself as Working from Home for your status will cancel the booking
OfficeMaps will email you to confirm your booking, if you do not respond by 10:00am, your booking will be cancelled.
I have a desk that is permanently allocated to me; do I need to book a desk?
No, those with permanently allocated desks do not need to book a desk or confirm booking as others cannot book desks assigned to others.
Asset mapping
I have a request to add an object to the map
Please lodge an IT request and we will discuss to see how best to represent this on the map.
Directory
I’m going on leave; how do I change my status to reflect this?
On the left side of the screen, near the status shown is a Change button
Select this and you will be presented options such as Travelling, Non-work day and On Leave.
This is separate from Outlook’s Out of Office function, and this will still need to be set if required.