Accessing the Terminal Server
The Terminal Server is a Windows desktop you can access remotely, hosted on an SVI server. This provides access to the network group drives as well as some software. For details, see
This can be accessed from personal laptops and desktops in addition to SVI devices.
It is not possible to use this service on iOS, iPadOS or Android devices.
Prerequisite: Multi-Factor Authentication
You must have Multi-Factor Authentication set up for your SVI Office 365 account before you can access the remote server.
Microsoft Remote Desktop App (MacOS and Windows)
NOTE: For your username, you will be required to place “ad\” in front of your username.
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Troubleshooting
If you are having trouble connecting to a resource, go into the settings/preferences and remove your user account then recreate it.