AV Equipment
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Turning on the
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Display
Turn
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display on using the Power Button on the front of the TV, next to the red/blue light.
Ensure the
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display Source shows as HDMI 2.
If you are unsure,
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swipe up from the bottom middle of the
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display screen.
This gesture will only work on the home screen, you will need to press the home button to the right of the screen to be brought to the home screen.
Change
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| Note |
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DO NOT SELECT REMEMBER IN KEYCHAIN. |
Please remember to eject your network drives once you are finished. The easiest way to do so is to restart the Mac Mini.
Troubleshooting
No login screen or desktop
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selected input to HDMI 2.
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Check the wireless keyboard is turned on.
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Use the mouse trackpad and/or press a keyboard button to wake up the Mac Mini.
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Wait up to 15 seconds and you should see the login screen or desktop.
If not, see Troubleshooting – no login screen or desktop section below.
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Log in with the username svi and password svi
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Transfer documents or presentations to the Mac mini by using the USB cable.
Alternatively, if you do not have a USB drive available, open Firefox and sign into your email/OneDrive (www.office.com).
You can mount your network drives by navigating to Finder > Go > Connect to Server > smb://ad.svi.edu.au/files or smb://homes.svi.edu.au/USERNAME.
Connect your device to the HDMI cable and USB cable. Adaptors are available to loan from SVI IT if required.
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Troubleshooting
No display
Ensure the display is powered on
Press the INPUT button on the top right of TV display remote and ensure HDMI 2 is selected
Ensure the Mac mini is turned on – check the power button is illuminated. There is a white light visible on the top of the unit if it is turned on.
Check the keyboard is turned on
Disconnect the HDMI cable from the back of the Mac mini and reconnect it
Check the batteries in the wireless keyboard
Reboot the Mac mini by holding down the power button until it turns off, then turn it on again
Go to the Display settings on your device and confirm the 2nd display is set to 3840x2160 resolution and refresh rate of 30hz. If you are using a Windows 11 device, see the steps at the bottom of this guide to display correctly to the large screen
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Audio issues
The Speaker Output should be Crestron Soundbar
If Crestron Soundbar is not in the list,ensure the Crestron Soundbar has a horizontal green light along the front of the soundbar.Unplug and plug back in the soundbar from the Mac mini, this is the black cable plugged into the USB-C Adaptor (next to the red HDMI cable).
If the Soundbar is still not showing, pull the power on the Soundbar and leave it unplugged for 30 seconds before plugging it back in again. It may take up to 2 minutes for the Soundbar to boot up.
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If Crestron Soundbar is not in the list,ensure the Crestron Soundbar has a horizontal green light along the front of the soundbar.Unplug and plug back in the soundbar from the Mac mini - this is the black cable plugged into the one of the bottom USB ports on the Mac mini.
If the Soundbar is still not showing, pull the power on the Soundbar and leave it unplugged for 30 seconds before plugging it back in again. It may take up to 2 minutes for the Soundbar to boot up.
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If there is no camera detected, ensure the Crestron Soundbar has a horizontal green light along the front of the soundbarUnplug and plug back in the soundbar from the Mac mini - this is the black cable plugged into the one of the bottom USB ports on the Mac mini.
If the Soundbar is still not showing, pull the power on the Soundbar and leave it unplugged for 30 seconds before plugging it back in again. It may take up to 2 minutes for the Soundbar to boot up.
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Windows 11 Only
Windows 11 devices will try to default to display settings which will not work on this screen. Use the steps below to correctly display from your device.
After connecting your laptop to the screen by HDMI cable, right click on Start Menu and click Settings
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Click on System then Display
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At the bottom click Advanced Display
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Select Display 2 in the dropdown
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In the Refresh Rate dropdown, choose 30Hz
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You should then see your laptop display on the Clevertouch. Contact IT if you have any issues.