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There are several different methods you can use to change your SVI password, as detailed below. The easiest methods are either the Intranet or Office website as they can be done from anywhere and do not require an SVI device.

SVI device

On-site

Mac

Windows

Method 1:
Intranet

NOT REQUIRED

NOT REQUIRED

YES

YES

Method 2:
Microsoft Office website

NOT REQUIRED

NOT REQUIRED

YES

YES

Method 3:
Windows
Ctrl+Alt+Delete

YES

YES
OR VPN CONNECTED

N/A

YES

Method 4:
macOS
Security & Privacy

YES

YES
OR VPN CONNECTED

YES

N/A

Password policy

Minimum password length: 10 characters

Must contain 3 out of the 4 character types below:

  • Lower-case letter a-z

  • Upper-case/capital letter A-Z

  • Number 0-9

  • Symbol ! @ # $ ^ * etc

    • Do not use & and % symbols, these will not work

Method 1 - Intranet

  1. In any web browser navigate to the SVI Intranet - https://intra.svi.edu.au/

  2. Go to the Your Account section of the intranet:

  3. Sign in with your SVI username and password if prompted

  4. Click the Change Password button:

Method 2 - Microsoft Office website

  1. In any web browser navigate to the Microsoft Office website - https://www.office.com

  2. If you aren’t signed in already, click the Sign In button at the top right of the page

  3. Click the Settings icon at the top right, and then Change your password:

Method 3 - Windows

This method can only be completed on an SVI device

You must be either on-site at SVI and connected to the network, or have the VPN connected if you are off-site.

  1. Sign in to the computer using your SVI username and password

  2. Hold down the Ctrl and Alt buttons and press the Delete button

  3. Click Change your password

Method 4 - macOS

This method can only be completed on an SVI device

You must be either on-site at SVI and connected to the network, or have the VPN connected if you are off-site.

  1. Sign in to the computer using your SVI username and password

  2. Click the Apple menu → System Preferences → Security and Privacy

  3. Click the Change Password… button:

After successfully changing your password

Your password will change across all SVI services across different time frames within the next hour. You will be prompted to sign in to any application that is linked to your SVI username/email address as it receives the updated password. This includes applications like Outlook, Microsoft Teams, etc.

NRL Staff - please note this is currently not linked to your email password

After signing in to Office applications again you may see the following prompt. Please click This app only as below:

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