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There are several different methods you can use to To change your SVI password, as detailed below. The easiest methods are either the Intranet or Office website as they can be done from anywhere and do not require an SVI device.

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SVI device

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On-site

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Mac

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Windows

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Method 1:
Intranet

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Method 2:
Microsoft Office website

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Method 3:
Windows
Ctrl+Alt+Delete

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titleOR VPN CONNECTED

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Method 4:
macOS
Security & Privacy

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titleOR VPN CONNECTED

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follow these steps:

  1. Go to https://passwordreset.microsoftonline.com/

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  2. Enter your SVI email address (NRL staff - use your @svi.edu.au not your @nrlquality.org.au address) and complete the letter matching then click

  3. You will then be prompted for verification by 2 separate methods (you will need the mobile phone which you use for MFA on this account)

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  4. Follow the prompts and once verification is complete you will see a window asking you to create a new password. SVI’s password requirements are listed below

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  5. Click Finish

SVI Password Requirements

Minimum password length: 10 characters

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  • Lower-case letter a-z

  • Upper-case/capital letter A-Z

  • Number 0-9

  • Symbol ! @ # $ ^ * etc

    • Do not use & and % symbols, these will not work

Method 1 - Intranet

  1. In any web browser navigate to the SVI Intranet - https://intra.svi.edu.au/

  2. Go to the Your Account section of the intranet:

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  3. Sign in with your SVI username and password if prompted

  4. Click the Change Password button:

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Method 2 - Microsoft Office website

  1. In any web browser navigate to the Microsoft Office website - https://www.office.com

  2. If you aren’t signed in already, click the Sign In button at the top right of the page

  3. Click the Settings icon at the top right, and then Change your password:

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Method 3 - Windows

Info

This method can only be completed on an SVI device

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You must be either on-site at SVI and connected to the network, or have the VPN connected if you are off-site.

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  1. Sign in to the computer using your SVI username and password

  2. Hold down the Ctrl and Alt buttons and press the Delete button

  3. Click Change your password

Method 4 - macOS

Info

This method can only be completed on an SVI device

Info

You must be either on-site at SVI and connected to the network, or have the VPN connected if you are off-site.

  1. Sign in to the computer using your SVI username and password

  2. Click the Apple menu → System Preferences → Security and Privacy

  3. Click the Change Password… button:

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After successfully changing your password

Your password will change across all SVI services across different time frames within the next hour. You will be prompted to sign in to any application that is linked to your SVI username/email address as it receives the updated password. This includes applications like Outlook, Microsoft Teams, etc.

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After signing in to Office applications again you may see the following prompt. Please click This app only as below:

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