Email - Adding an Out of Office to a Shared Mailbox

Owned by Rowan Quigley, created
Last updated: 12 Jan, 2023
1 min read

 Instructions

To set up an out of office (OOO) response for a shared mailbox in Office 365, follow these steps:

  1. Open your web browser and navigate to https://outlook.office365.com/

  2. Sign into your Office 365 account.

  3. Click on the icon with your profile picture or initials and select Open another mailbox and input your chosen shared mailboxes' email address.

  4. You will be taken to your shared mailbox in the web browser.

  5. Click on the gear icon in the top right corner and choose View all Outlook settings from the menu.

  6. In the left-hand menu, click on Mail and then Automatic replies (Out of office).

  7. In the Send automatic replies section, select the Send automatic replies checkbox.

  8. In the Inside my organization and Outside my organization sections, type the message you want to send as your OOO response.

  9. Under Send replies only during this time period, specify the start and end dates and times for your OOO period.

  10. In the Send automatic replies section, choose the shared mailbox you want to set the OOO message for from the dropdown menu.

  11. Click the Save button to save your changes.