Adding a Shared Mailbox - New Outlook (2024)

Unlike in previous versions of Outlook, if you have access to a shared mailbox, it will no longer automatically appear. You will need to add in manually.


  1. Open New Outlook

  2. Right click on your mailbox on the left



  3. Click Add shared folder or mailbox

  4. Enter the full email address of the mailbox you are adding

Ensure you have access to the mailbox before you attempt to add it.