Windows - Sending Mail From Outlook Shared Mailboxes

Owned by Mike Creamer, created
05 Feb, 2023
1 min read

If you have access to a shared mailbox and want to send email from that mailbox rather than your individual account, you will need to choose which account to send from.

 Instructions

  1. Once you have been given access to a shared mailbox you will see it listed in your inboxes on the left of Outlook

  2. Open a new email and click the Options tab and click From

  3. You will see a new option above the To button called From , click this dropdown and choose the relevant mailbox you want to send from

  4. Draft and send you email as normal and once sent it will appear in the Sent Items folder for the shared mailbox you sent it from

You must have been already granted access to a mailbox to send from it. Raise an IT request if you require access.